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Learn the basic management tasks and common service delivery methods in public works. Review common work planning systems and how to better plan your own time. (PWSA)

Learn how to identify communication issues and their impact; how to conduct effective meetings; and write basic business memos, work orders, email messages, and reports. (PWSA)

Focus on managing the range of services in a public works department, including current operational issues. Each student will make a short presentation and lead a relevant Public Works operations topic that they identify during the course topic of their choice.  (PWMI)

Learn how to listen and respond in order to provide better customer service and reduce unrealistic expectations. Learn effective ways to lead angry citizens away form confrontation toward cooperation. This course counts toward the Public Works Supervisory Academy and the Public Works Management Institute certificates. 

Learn to prepare and analyze an operating budget and explore several alternative budget formats and their respective strengths and weaknesses. Review capital fund budgeting, including asset leasing and purchasing pools. (PWMI)

This course is based on WisDOT's specifications and intended county personnel to properly learn flagging operations on construction/maintenance projects.

This course is based on WisDOT's specifications and intended county personnel to properly learn flagging operations on construction/maintenance projects.  

Work Zone and Flagger Safety will cover the setup and use of approved temporary traffic control devices in a variety of typical situations, including work on the shoulder, on a two-lane road, on a multi-lane road, and during mobile operations.